Shipping
WHAT ARE MY EU SHIPPING OPTIONS AND COSTS?
After your order is received, we will start processing it immediately and the order will be shipped the next working day from our warehouse in France All our packages are shipped via Fedex for European Union or DPD for Switzerland and delivered Monday through Friday.
Depending on your shipping address, you can expect your products to be delivered to you earliest the next day, up to several days.
Shipping within the European Union or Switzerland is free for orders over EUR €100, otherwise orders are subject to the standard rates below.
Zone |
Order Amount |
Fedex / DPD Standard |
|---|---|---|
| Belgium, Germany, Luxembourg, Netherlands, Italy | €0.00 - 99.99 |
€8.50 |
Switzerland |
€0.00 - 99.99 |
€8.50 |
| France | €0.00 - 99.99 |
€8.50 |
| Austria, Denmark, Finland, Ireland, Poland, Spain | €0.00 - 99.99 | €9.95 |
| Portugal | €0.00 - 99.99 | €13.50 |
Czechia, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Slovenia |
€0.00 - 99.99 | €14.00 |
Bulgaria, Croatia, Slovakia |
€0.00 - 99.99 | €18.60 |
| FREE Ship EU | €100.00+ | FREE! |
WHAT ARE MY UK SHIPPING OPTIONS AND COSTS?
After your order is received, we will start processing it immediately and the order will be shipped within one or two working days from our warehouse in France. All our packages are shipped via Fedex and delivered Monday through Friday
On receiving your order, you will not be charged with extra customs duty, we pay this upfront.
Shipping within the EU is free for orders over GBP £100; otherwise it's GBP £9.95 per order.
| Zone | Order Amount |
Fedex Standard |
|---|---|---|
UK |
£0.00 - 99.99 |
£9.95 |
| Free Ship UK | £100.00+ |
FREE! |
HOW LONG WILL IT TAKE UNTIL MY ORDER IS DELIVERED?
Our orders are shipped daily via Fedex or DPD. Approximate transit times from when your order ships out of our warehouse to delivery in your region can be found in the tracking information.
WHERE DO YOU SHIP?
We currently ship directly to addresses in the UK, European Union and Switzerland. Unfortunately the Channel Islands, Norway, Malta, Madeira, Liechtenstein, Gibraltar, French overseas territories (Guadeloupe, Martinique, Guyana, La Reunion Islands and Mayotte) and the Canary Islands are outside our shipping region. We do not ship to any countries outside the available site regions, though we hope to offer this in the future.
CAN I SHIP MY ORDER TO A MILITARY ADDRESS OR P.O. BOX?
Unfortunately, we cannot ship any orders to military address or PO boxes, our apologies.
WHAT HAPPENS IF I AM NOT AT HOME DURING DELIVERY?
If you are not home to receive your packages, Fedex will give a second attempt of delivery. After the 2nd attempt the order will be returned to our warehouse. You will receive an e-mail or SMS to inform you when the 2nd attempt will be made.
CAN I TRACK MY ORDER?
Yes! After placing your order, it will be processed by our warehouse. As soon as you order leaves our warehouse you can track your shipment via My Account. If you do not have an account, you can use the TRACK link from the shipping-confirmation email. This link will send you to the Fedex or DPD website.
Be careful when entering your delivery address! If your order cannot be delivered it will be sent back to our warehouse.