All elephant pack
Processing and shipping times are longer during the peak season leading up to Christmas. Please allow 2-3 business days for order processing.
Orders must be placed by the following dates to be delivered before Christmas:
All full-priced items purchased between November 29 and December 26 are eligible for an extended return window of 60 days on new, unused items for a refund.
EU Warehouse and Customer Service Office Closures.
It is important that our staff get to spend time with their families over the holidays. Customer service hours are Monday-Friday 9-5, excluding the below dates.